Question 1

How do I book a private jet?

Accepted Answer

You can request an instant quote directly through our website using the Charter Calculator. Simply enter your departure and arrival airports, select your trip type, and choose the number of passengers. Our team will then contact you to confirm availability and finalize your booking. You can also reach us directly via WhatsApp or email at sales@jetpro.id.

Question 2

What payment methods do you accept?

Accepted Answer

We accept bank transfers (wire transfer) in both USD and IDR. Payment is typically required in full prior to the flight. For recurring clients, we may offer flexible payment arrangements.

Question 3

What is the cancellation and rescheduling policy?

Accepted Answer

Cancellation and rescheduling terms vary depending on the aircraft operator and how close to departure the change is made. Generally, cancellations made more than 72 hours before departure may receive a partial refund. Cancellations within 48 hours of departure are typically non-refundable.

Question 4

Can I request inflight catering?

Accepted Answer

Yes, we can arrange customized inflight catering to suit your preferences. From light refreshments to full gourmet meals, our catering partners can accommodate a wide range of dietary requirements. Please let us know your preferences at least 48 hours before departure.

Question 5

How can I contact Jetpro Indonesia?

Accepted Answer

You can reach us by email at sales@jetpro.id or via WhatsApp at +62 811 855 0202. Our team is available 24/7 to assist you with flight inquiries, bookings, and any other questions.